Key to GOOD COOMUNICATION!

If you can see, this article clearly showes us one very important aspect of human communication: THE KEY TO GOOD COMMUNICATION IS LISTENING. Many people tend to lack this in their daily communications.

I totally agree that listening is very very important where communication is concerned. Many of us feel the need to just talk and talk, without even listening to what the other party has to say.Last year, my mum told me, the only reason she is really close with my granny(her mum) is because my granny always sits and listens when my mum speaks about her problems and vice-versa. Today, my mum has a good relationship with me because she too listens to me when i'm in 'dilemma's :p Be it college, boys, friends, she's always there to listen and console me :) This doesn't only work with family relationships, it can also work with lecturers and students, or even employer's and employee's. I worked in a call centre(CIMB) last year, and I had the best relationship with my supervisor. She not only coached me, but was always there when I had problems at the call centre and needed to speak to someone apart from my mum. So I truly feel, listening is indeed the key to good communication.